Effective Date: April 6, 2025

Welcome to MergeLine. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including our own developed software, Chrome extensions, Shopify tools, and lead generation platforms.

1. Information We Collect

• Personal details such as name, email address, phone number.
• Billing and payment information for transactions.
• Technical data including IP address, browser type, device identifiers.
• Usage data from our Chrome extensions and web applications.

2. How We Use Your Information

• To provide and maintain our services.
• To process payments and send transactional emails.
• To improve performance, security, and customer experience.
• To comply with legal obligations.

3. Payment Information

All payment transactions are securely processed through trusted third-party payment gateways such as Razorpay, PhonePe, and PayPal. We do not store or process any card or bank details on our servers. These gateways are fully PCI-DSS compliant, and your payment data is encrypted and handled with the highest level of security.

4. Sharing of Data

We do not sell or rent your personal information. We may share your data with:

• Service providers assisting in operations (e.g., hosting, analytics).
• Payment processors (as stated above).
• Authorities, when required by law or to protect our rights.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze usage. You can control cookie settings via your browser.

6. International Users

If you are accessing our services from outside India, you acknowledge that your data may be processed in India and other countries where our servers or service providers are located.

7. Your Rights

• You can request access, correction, or deletion of your personal data.
• You can opt out of marketing communications at any time.

8. Data Retention

We retain your data only as long as necessary for business or legal purposes. When no longer needed, it is securely deleted.

9. Security

We implement industry-standard security practices to protect your data, including HTTPS encryption, secure authentication, and regular system updates.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: support@mergeline.com